Service · 05 · 24/7 response
One number when everything has gone wrong.
Write to us at any time. Intervention within 24 hours across our six harbours.
24-hour intervention across Antibes, Cannes, Mandelieu, Saint-Tropez, Fréjus, Saint-Raphaël.
The process
Three steps,
one number.
01
You call
Write to us at any hour, holidays included. We reply within 24 hours.
02
We identify
Your boat, its position, the nature of the fault. Diagnosis over the phone.
03
We come out
An engineer is on the way within 24 hours maximum, with the right part.
Pre-qualify the emergency
We'll call you back within 10 minutes.
In a critical emergency, use the “Reach 24/7 emergency” button. This form is for non-blocking cases, or to share context ahead of the call.
Our commitments
Three promises, no more.
01
Within 24 hours
An engineer comes out within 24 hours maximum, anywhere on the French Riviera. Critical faults come first.
02
365 days a year
Nights, weekends, public holidays. You deal directly with the person who will come out.
03
Always insured
Professional indemnity covering every emergency call-out, including at night and outside contract.
What we deal with
The cases that come back,
night after night.
01
Engine failure
Main engine, auxiliaries, generators, bow thruster. Diagnosis on board, parts sourced through the network.
02
Damage on return
Impact, hydraulic failure, electrical fault alongside, water ingress. Made safe immediately, survey called if needed.
03
Heavy weather
Mistral, storms: mooring reinforced, fenders doubled, boat made safe, inspection afterwards.
04
Fire or theft
Boat made safe, insurance declared, coordination with the port and the authorities, photographic record.
05
Cover while you are away
You lend the boat to family, with no Captain on board. Technical standby answers, at no extra cost under contract.
06
In doubt, send a photo
A noise, a mark, a warning light: send the photo from the app. We tell you whether it can wait.
24/7 emergencies
A team that answers when it matters.
Subscribe to 24/7 cover
24/7 cover,
included or optional.
Included in every management contract. Available as an option for maintenance-only contracts.